AVAILABLE POSITIONS

NOW HIRING ASSISTANT REGISTRAR & ADMINISTRATIVE SUPPORT

Position Summary:

This full-time position is responsible for assisting the Retreat Center Assistant Manager/Registrar. This is not a work from home position and does not offer onsite housing. Compensation per hour is $23.00 plus benefits detailed below.

Administrative responsibilities include but are not limited to managing phone calls and emails, database entry, managing waitlists, and setting up folders and documents related to the registration process.

As a small staff, teamwork and looking out for each other is essential. All positions at Cloud Mountain require staff members to pitch in and assist each other when necessary. There will be times when it is necessary to step away from typical daily responsibilities and assist fellow staff members.

Administrative Support Duties:

• Manage incoming phone calls.
• Manage, organize, and respond to incoming emails.
• Enter and update information in Microsoft Access (our database management system).
• Prior to registration releases, set up folders and create various documents.
• Maintain email calendar, and send scheduled emails to retreatants prior to their retreat.

Registration Duties:

• Manage all aspects of the cancellation process.
• Manage retreat waitlists, refilling available seats within a week of opening.
• Manage camping communication, registration, and room waitlists.
• Assist Center Assistant Manager/Registrar processing registrations within 10 days of retreat release.
• Assist the lead registrar in organizing and processing new registrations.
• Close out expired credit memos.

Weekly Retreat Prep:

• Print and format documents to be used during the weekly check-in process.
• Print and organize job tasks and training schedules for retreatants.
• Create housing maps to accommodate retreatants’ needs.
• Process meal donations in QuickBooks Online, and prepare dedication signs.

Backup Support:

• Occasionally participate in the sign-in process at the beginning of retreats.
• Occasionally train retreatants for their retreat job tasks.
• Occasionally support kitchen staff in chopping vegetables, washing dishes, and other kitchen-related tasks.

Additional Competencies:

• Required: Strong Word and Excel knowledge.
• Required: At least one year customer service experience
• Highly desirable: QuickBooks Online experience.
• Ability to work gently and compassionately with others.
• Strong organization and time management skills.
• Ability to work as a team member.
• Flexibility and multitasking skills.
• Ability to handle sensitive and confidential materials appropriately.
• Ability to follow through on projects and commitments.
• Strong typing/keyboarding skills.

Benefits:

• Fully paid healthcare benefits, including vision & dental (for self, not spouses, partners or dependents)
• Paid sick leave
• 10 paid vacation days annually
• 5 paid holidays annually
• SEP IRA retirement contributions of 8% annually once vested
• Meals provided while onsite
• Use of facilities (staff lounge, gym/weight room)
• The opportunity to attend retreats at no cost

Staff Practitioner Information Packet and Position Descriptions

Please follow the link above for more information about our positions and about living and working at Cloud Mountain.   Please send a letter of interest along with your application to info@cloudmountain.org. 

We are more than happy at any time to discuss what it’s like to work and live at Cloud Mountain. We also offer opportunities to visit and observe our operations to help you decide if working at Cloud Mountain is a good fit.

RIGHT LIVELIHOOD:
AN IMPORTANT STEP ON THE EIGHTFOLD PATH

CONTACT INFORMATION